01527cam a2200253 4500 1261911964 TxAuBib 090117s2009||||||||||||||||||||||||eng|u 9780974320625 hbk. 0974320625 hbk. (OCoLC)5136 BTCTA BTCTA ILM BWX OCLCQ SINIE VP@ ILC DEBSZ YDXCP VET BDX TULIB OCLCF TxAuBib Bradberry, Travis. Emotional intelligence 2.0 / Travis Bradberry & Jean Greaves ; foreword by Patrick Lencioni. San Diego, Calif : TalentSmart, 2009. xvii, 255 p. : ill. ; 19 cm. ""Includes a new & enhanced online edition of the world's most popular emotional intelligence test."". Includes bibliographical references (p. 251-255). The journey -- The big picture -- What emotional intelligence looks like: understanding the four skills -- Digging in: an action plan to increase your EQ -- Self-awareness strategies -- Self-management strategies -- Social awareness strategies -- Relationship management strategies -- Epilogue: Just the facts : a look at the latest discoveries in emotional intelligence -- Discussion questions for reading groups. Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things. Emotional intelligence. Emotional Intelligence. Greaves, Jean.